KayJay I understand that you are an owner in VP, so your comments are very interesting as to the problems you and the other residents are encountering. I see from your previous posts that you are not a big fan of estate agents or maybe you are an agent yourself and don't like competition, could you confirm?
From my business side, I like competition and transparency, it is good for customer and good for innovation and improvement in standards of practice. With regard to placing tenants, we have an application process, and where possible we try and get references from previous landlords and other sources before placing a tenant. Currently in Bulgaria there is no credit check facility, probably due to the large grey economy the country has. So where possible we do take references but there is still an obvious risk. Even in the UK tenants are not always what they seem to be, and this was experienced with our UK Property Management Company, even with such stringent checks availble.
I cannot state whether or not any of our tenants are the culprits of such actions you have levied against them. What I can say is that we have had no complaints from any of the neighbours or the facility management company in Vitosha Park. Should we have in the future we will follow the process and policies we have in place.
Should a tenant leave a property without fulfilling the obligations, then we will refund the property owner the tenant find fee on a pro-rata basis dependent on the number of months the tenant has stayed in the property. Or the other option we provide is to find the next tenant free of charge.
With regard to legal action for non-fulfillment of obligations we have and will continue to work with property owners to ensure that they obtain their legal entitlement. So in answer to your question, no we don't shrug our shoulders. Put it this way since 2008 we have lost very few customers who signed Property Management Contract with us, which is the complete opposite compared to the number of referrals we receive and the number of Customers coming from our competitors.
The parking restrictions will naturally cause problems for all people living in the complex whether they are tenants or owners. If someone has a right to live in the complex and there is access to parking then this can't be restricted. What will happen is that the price of properties with parking in VP will become more favorable. But then those that don't have parking will probably struggle to rent, therefore reducing the occupancy levels of the complex, and with that should such a decision be made by the Residents Committee, then I'm sure this will have an adverse effect on collecting fees from such owners. A suggestion would be to have the security police the parking better.
The new apartments surrounding the complex will add competition, but whether some Property Owners or other agents come in a under value the properties to drive tenants away from VP and into the surrounding buildings is a risk that must be understood. <snip> I think its exciting times for this area of Sofia, with IKEA built and operational, the new mall under construction, new road infrastructure and more buildings being built. I envisage in time that it will become more popular to live in this area than it is already.
With new buildings it always takes time to get the occupancy levels up, but once they are, and the apartments and the complex are managed well, then people will want to live in them, which will allow rental prices to stabilise and increase over periods. We have found small increases in some of our portfolio of managed properties over the past 6 months, which I believe is good news for everyone, including myself as a property owner in Bulgaria.
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Hope this is of help and I didn't break any advertising forum laws!!!!!