Homes Dubai
The real problem is that developers have encounter delays and unexpected hurdles, together with relatively new laws, this in turn is not communicated very effectively to the building owners, and in turn the original agent suffers the most.
I have bought several properties from Homes Dubai, and spoken to the MD who is greatly upset by the whole process, but instead of making up fictitious stories about expected dates, he has been nothing but honest (as frustrating as it may be). The real blame which could very easily be rectified, is if the developer gave live updates via their website. One of my purchases is at Armada Towers, whose website is updated every few days with the latest pictures, even they are around 6 months behind schedule, but at least I can see what is happening.
Dubai has a great deal to learn about how we in the UK expect things to be handled.
Why shoot the messenger? We all look for someone to blame, the easiest person is the agent, but is that truly where the problem lies???
The MD of Homes Dubai, who incidently frequently visits Dubai, so has a good understanding of the process, has said that he has lost substantial business due the the delays by the developers, hence if he had any persuasive options, he would have used them to speed the process up for all involved.
Using agents reduces the risk of using ones own judgement. They can be very informative, and helpful, as well as being your UK point of contact. I have tried calling companies in Dubai, but many times just hit walls.